Where Time Meets Precision Engineering
Look, we get it - nobody actually enjoys reading privacy policies. But here at Krythorin Chronos, we're handling some pretty high-end machinery and sensitive customer info, so we figured you'd want to know what we do with your data.
This isn't some corporate boilerplate nonsense. We're a specialized restoration shop dealing with luxury and performance vehicles, which means we've got access to vehicle histories, ownership details, and technical specs that need protecting. We take that seriously.
By using our services or browsing our site, you're agreeing to what's outlined below. If something doesn't sit right with you, give us a call at (604) 872-3491 and let's talk about it.
When you book a service or reach out to us, we're gonna need the basics - your name, phone number, email address, and where to send invoices. Pretty standard stuff for running a shop.
We also keep records of our conversations - whether that's over the phone, email, or in person. Sometimes diagnosing a transmission issue requires referring back to what you told us three weeks ago.
This is where it gets specific to what we do. We collect VIN numbers, make/model/year, odometer readings, service history, and any custom modifications. When you're bringing in a vintage Porsche or a tuned BMW, we need detailed records.
We also document the work we perform - diagnostic results, parts used, labor hours, before-and-after photos (with your permission), and any special procedures we developed for your particular vehicle.
We process payments through secure third-party processors. We don't store full credit card numbers on our systems - that's handled by PCI-compliant payment providers. We keep transaction records, invoice history, and billing addresses for accounting purposes.
We're not in the business of selling data or spamming you with marketing garbage. Here's what we actually do with your info:
If you've opted in, we might send occasional emails about new services or special offers. But you can unsubscribe anytime - we won't take it personally.
This deserves its own section because luxury and performance vehicles come with unique considerations.
When we're working on rare or high-value vehicles, we understand the sensitivity around documentation. Some of our clients prefer discretion - maybe it's a surprise restoration project, maybe there's insurance considerations, or maybe they just value their privacy.
We don't share vehicle details, photos, or work specifics without explicit permission. If we want to feature your ride in our gallery or social media, we'll ask first. Period.
We also maintain secure records of custom work and proprietary modifications. If we develop specific tuning profiles or restoration techniques for your vehicle, that stays confidential unless you tell us otherwise.
We're pretty tight with your information, but there are situations where sharing is necessary:
Sometimes we need to share vehicle specs with OEM dealers, specialty parts suppliers, or sub-contractors. Only what's necessary to get the job done right.
If there's a court order, regulatory requirement, or safety recall, we've gotta comply. That's just how it works in Canada.
When you're filing a claim, we provide documentation to your insurance company. We only share what's relevant to the claim itself.
Our payment processors need billing info to handle transactions. They're bound by their own privacy policies and security standards.
We do NOT sell your information to marketing companies, data brokers, or anyone else. That's not our business model.
Our physical shop has security cameras and controlled access - you can't just wander into the back where we're working on vehicles. Digital records are password-protected and backed up regularly.
We use encrypted connections for online communications and secure servers for storing customer data. Our staff is trained on confidentiality and data protection - they know better than to chat about what we're working on.
That said, no system is 100% bulletproof. We do our best to protect your information, but we can't guarantee absolute security. If there's ever a breach that affects your data, we'll let you know promptly as required by Canadian law.
You've got rights when it comes to your personal information. Here's what you can do:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we have on file for you |
| Correction | Ask us to fix any inaccurate information |
| Deletion | Request we delete your data (with some legal exceptions) |
| Opt-Out | Unsubscribe from marketing emails anytime |
| Data Portability | Get your service records in a transferable format |
To exercise any of these rights, just email us at service@krythorinchronos.info or call (604) 872-3491. We'll verify your identity and handle your request within 30 days.
We use a few external services to run our business efficiently:
These services have their own privacy policies. We've vetted them for security and reliability, but you might want to check out their policies too if you're interested.
If you've got concerns or questions about how we handle your information, don't hesitate to reach out. We'd rather answer questions upfront than have you worry about it.
Email: service@krythorinchronos.info
Phone: (604) 872-3491
Address: 2847 Granville Street, Vancouver, BC V6H 3J4
We might update this policy occasionally as our business evolves or regulations change. When we do, we'll update the date at the top and notify existing customers if the changes are significant. We're not gonna pull any sneaky stuff - if something major changes, you'll hear about it.